Welcome to Gift Basanti

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Frequently Asked Questions

Q1. How can I place the order?
Ans. You can just go to Shop option in Homepage, select the category, and select your desired product to be placed and select add to cart, later you can proceed to checkout, after filling your details & proceed to Pay or Cash on Delivery

Q2. How to proceed to place an order?
Ans. Either you can register or you can proceed as continue as guest.

Q3. With in how much time did i get my delivery?
Ans. You will get your all orders within 3 Hrs of your mentioned booking time slot.

Q4. Can i place my order on Cash on Delivery?
Ans. Yes, you Can

Q5. What is the delivery charges applicable for my orders?
Ans. You will get free delivery from 10:00 AM to 10:30 PM

Q6. How to Cancel my order?
Ans. If you are registered customer you can cancel it from you end after login. Or you can call our customer care to cancel your order. Our customer care number is: +91-9986709530.

Q7. How much time before i can cancel my Order? Cancellation charges?
Ans. You can cancel your order before 5 hrs of your booking time slot. If you paid by online then 10% cancelation charges applicable(like Payment gateway fee & Service charges etc..).

Q8. What are the modes of refund available after cancellation?
Ans. Your refund amount shall be credited to the same Debit card/Credit card/Mobile wallet through which the payment was made.