Welcome to Gift Basanti

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Return policy

Product cannot be returned after delivery. Kindly check your product before accepting the delivery.

Product can be replaced. Sometimes; damage occurs during the transportation and will be delivered with in 2 hrs or next time slot convenient to the customer.

If delivery is attempted but no one is available to receive the order in such case refund is not available. Or shall be delivered later time slot by contacting our customer care no +91-9986709530. but in this case redelivery Charges will be applicable depending on the delivery distance from our location.

In mid-night delivery, receiver is un available to receive the call/wrong address/due to security reason at delivery location in such case refund is not available.

During delivery if the customer was not answering the call/ wrong number, we will call the Sender and expect the guidance ( Like asking for Receiver alternative number / Location/any Land Mark), suppose if both are unavailable the that order will be attempted and will be delivered later time slot, charges applicable.

Refund policy

When I can Expect my refund after cancellation of my order?

Your refund amount shall be credited to the same Debit card /Credit card /Mobile wallet through which the payment was made. Within 5-7 working days. and 90% of amount will be refunded after cancelling necessary charges (Like, Payment gateway fee/other service charges).